Privacy Policy

Last Updated: May 9, 2026

YA Tour manages this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). YA Tour uses Shopify technology to enable us to offer the Services. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

We kindly ask you to carefully read this Privacy Policy. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or can reasonably be linked to you or another individual. Personal information does not include data collected anonymously or that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card numbers, debit card numbers, financial accounts, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account Information: including your username, password, security questions, preferences, and settings.
  • Transaction Information: including the items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with Us: including any information you provide when communicating with us, such as submitting a customer service claim.
  • Device Information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: including information about your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information by any other means.
  • Automatically through the Services: including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
  • From our service providers: including when we hire them to enable specific technology or when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or what Services you use, we may use your personal information for the following purposes:

  • To provide, personalize, and improve the Services: We use your personal information to provide the Services, which includes fulfilling the contract with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, facilitating returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience, such as recommending related products. This may include using your personal information to personalize and improve the Services.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online advertisements about products or services within the Services or on other websites, based on items you’ve previously purchased, added to your cart, or other activities conducted within the Services.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, offer a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, harmful, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
  • Communications with You: We use your personal information to provide customer service, respond to your inquiries, serve you effectively, and maintain our business relationship with you.
  • Legal Purposes: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, actual or potential litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, service providers, and other third parties: who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order and shipping management).
  • With commercial and marketing partners: for providing marketing services and displaying advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across various merchants and websites. Our commercial and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share your information with third parties for personalized advertising and marketing purposes based on your online activity with different merchants and websites.
  • When you direct, request, or consent to the disclosure of certain information to third parties, for example, to send you products or through the use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction: such as a merger or bankruptcy process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce our Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. For the purpose of providing and improving the Services, the information you submit to the Services will be transmitted and shared with Shopify and third parties that may be located in countries other than yours. Additionally, to help protect, develop, and improve our business, we use certain advanced features of Shopify that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of that information for such purposes. For more information about how Shopify uses your personal information and about the rights you may have, you can review Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here: Link to Shopify's Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links that direct you to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces—including what you share on third-party social media platforms—may also be visible to other users of the Services and users of those third-party platforms, with no restrictions on its use by us or third parties. The inclusion of such links does not imply our endorsement of the content of those platforms or their owners or operators unless expressly stated within the Services.

Children's Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under applicable law in your jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you may contact us through the details provided below to request its removal. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee "absolute security." Additionally, any information you send to us may not be protected during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request when permitted by law.

  • Right of Access: You may have the right to request access to the personal information we hold about you.
  • Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
  • Right to Rectification: You may have the right to request that we correct any inaccurate personal information we hold about you.
  • Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Communication Preferences Management: We may send you promotional emails, and you can opt-out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may continue to send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights at the locations provided in the Services or by contacting us through the contact details provided below. To learn more about how Shopify uses your personal information and your rights regarding data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request made by a representative, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable time frame, as provided by applicable law.

Complaints

If you have any complaints regarding how we handle your personal information, we kindly ask that you contact us through the details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us through the details provided below or to file a complaint with the local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (SCC) or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the transfer is made to a country that has been recognized as ensuring an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, even to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date, and notify of any changes as required by applicable law.

Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at, or email us at

hello@yatour.ca